WideWheel Pro Review

Design

Handlebars

As the central hub of your scooter’s operation, the Pro’s handlebars are home to its smart display. Here you can select your riding mode where you can choose from ECO (for maximum mileage) or Power (for maximum torque).

With the rear brake lever on the left and the front on the right, alongside the conveniently located and smooth-to-use thumb throttle, the cockpit is perfectly poised for first-time riders to step foot on the scooter and hit the ground running.

The handgrips are wrapped in a grippy rubber which, whilst this may seem like a small detail, is a key element in the scooter’s design alongside the wide-spanning, yet foldable, 21.6 inch handlebars. This combination lets you establish firm control over the steering column and the ultra-wide (3.9 inches) tires.

The handlebars tick all the right boxes.

Frame

Mercane, the company behind the scooter, has taken into account the feedback from the original WideWheel where riders complained of the gradual loosening of the stem (causing stem wobble) after long periods of use. It’s safe to say this is no longer a problem as the reinforced, thicker stem has solved this issue.

Everything from the charcoal grey frame down to the wide mudguards, uniquely shaped deck, and red trim, give the WideWheel Pro the aesthetics of what I imagine an electric scooter designed by Lamborghini would look like.

Deck

The slender shape of the deck fits in nicely with the elegant streamlined aesthetic that the Pro boasts.

The deck starts fairly wide 8.6 inches but tapers down to around 5 inches to achieve an almost spaceship-like aesthetic. As a result, it is a little snug when compared to its rivals, the Apollo Explore and EMOVE Cruiser, but there is still enough room for you to comfortably position your feet. Plus, the kickplate at the rear is wide enough to rest your back foot on, allowing you to lean into the ride.

The reduced width of the deck helps to make the WideWheel a more compact scooter when folded than the likes of the two competing models mentioned above.

The deck’s sandpaper-like surface provides the grip needed to keep you from losing your footing.

Wheels

The Pro is one of the few scooters to come with ultra-wide airless tires that measure 8 x 3.9 inches.

To assist in giving you a soft and comfortable ride, they are filled with polyurethane foam which provides a greater level of shock absorption than traditional rubber tires. Whilst they don’t give quite the same level of dampening as a set of pneumatics, this isn’t too much of an issue because of the Pro’s front and rear suspension. Combined, you feel more like you’re floating on Aladdin’s magic carpet rather than riding a scooter.

Whilst the chunkiness of the tires promotes balance and ooze stability, their larger-than-average profile requires a bit of a learning curve and you can’t execute sharp turns.

Build Quality & Durability

One of the key differences between the WideWheel Pro and its predecessor, the WideWheel, is that it has a toughened-up frame – it is quite literally the big brother.

The thicker stem, reinforced fork, and neck, all give the frame the chunkiness it needs to give you control over the scooter without the dreaded stem wobble that we see many scooters plagued by.

My only gripe with the scooter is the smart display and throttle. Compared to some of the other models we have in our testing facility, they feel a little cheap. If this is your first scooter you won’t notice this too much as you won’t have anything to compare it to but, for more experienced riders, you may be a little disappointed. Nevertheless, they work just fine and don’t impact the ride or build quality enough to make a dent in the WideWheel’s glory.

The Pro prides itself on being a scooter that is built to last and it certainly does just that.

Weight & Load

Weighing at 54 Ibs, it may not be the lightest scooter, but this is hardly surprising when you consider it’s carrying two motors, dual springs, and a 48V 15Ah battery. Compared to its closest rivals, the weight is pretty standard – both the Apollo Explore and EMOVE Cruiser are 52 lbs.

However, one area where the Pro does fall short is in its load-bearing capability.

It can support up to 220 Ibs which has become the norm for the budget and commuter scooters. But, when we compare it to our database of 100+ scooters, the load-bearing to weight ratio is measly. For example, the EMOVE Cruiser’s ratio is an impressive 6.77 – where every pound of the scooter’s weight can support 6.77 lbs of rider weight. Next up, Apollo Explore’s ratio is 5.09, and last but not least, the WideWheel comes in at 4.07.

Folding & Portability

As mentioned above, the Pro isn’t exactly lightweight but it makes up for this in its ability to be folded down compactly for easy storage and transportation.

The additional feature of the foldable handlebars means that the scooter can be neatly set aside and tucked away without taking up too much space.

The folding and unfolding of the stem is incredibly straightforward but it is slower than quick-release folding mechanisms that simply require you to flip a lever and collapse the neck. With the WideWheel you have to screw/unscrew the threaded dial mechanism to lock/unlock the stem.

Whilst this isn’t a scooter that can lay claim to a podium position for portability, it can still be carried short distances in one hand and is compact enough to be lifted on and off public transport or up small flights of stairs, if necessary.

Assembly

It arrives fully assembled.

When it arrives, the stem will be folded down, so one of the first things you’ll need to do is use the folding dial to unfold it. The dial needs to be turned 7-10 times to unlock it, and then you pull the stem into an upright position, click it into place, and tighten the dial. After this, it’s a simple case of unfolding the handlebars and making sure they click into the cuffs on either side.

Ride Quality

Is the WideWheel Pro Comfortable to Ride?

The combination of the thickness of the Pro’s extra-wide tires and dual spring suspension is the secret sauce to its excellent ride quality.

It rides nice and stable thanks to its solid, reinforced frame but, as mentioned earlier, the wide tires do take a little getting used to – but, once you do, the ride quality is exceptional. It’s also worth noting that their width makes the scooter less nimble than its smaller wheeled counterparts meaning that sharp turns can’t be executed with the same flair.

When riding over urban terrain, the Pro delivers a riding experience that I can only liken to what I imagine it would be like to float on Aladdin’s magic carpet.

If you break out the confines of urban exploration and dip your toes into the world of off-road riding, the ride quality isn’t as seamless. The fact that the tires aren’t air-filled does make a noticeable difference to the quality of the ride here. There is no comparison to air-filled pneumatic tires when it comes to providing that additional suspension support and so, on rough terrain, you can be in for a bumpy ride. For best performance, stick to the flats.

Performance & Safety

Speed & Acceleration

Powered by dual 500W motors, the Pro is the perfect entry into the world of dual-motor electric scooters.

With a top speed of 26 mph and an acceleration curve that’ll take you from a standstill to 15 mph in just 3.2 seconds, the WideWheel isn’t only 60% faster than your average commuter scooter but rated as the top scooter in my list of the best 25 mph scooters because of its impressive power and speed.

Compared to the Apollo Explore and EMOVE Cruiser – both of which have single 1000W motors – the Pro comes out on top for acceleration. From 0-15 mph, the Cruiser clocks in at 3.4 seconds, and the Explore closely follows at 3.5. The edge that the WideWheel has over these two scooters comes down to the fact that it has a motor in both wheels as opposed to just one.

Range

At a maximum of 30 miles, the range is respectable but not one of the Pro’s strongest assets, especially when you consider you’ll see closer to 20 miles under realistic conditions (i.e. engaging both motors and making use of the full torque and speed on offer). It’s for this reason that you might choose to spend a little extra and get the EMOVE Cruiser which has a max range of 62 miles.

It’s certainly not all doom and gloom though. The Pro carries a 10-15% longer range than its predecessor. If you think the WideWheel could be the scooter for you, you can extend the mileage to achieve more miles than the 20 mentioned above by riding in ECO mode.

Hill Climbing

Due to its dual motors and impressive torque, the Pro stays true to its name when it comes to hill climbing. It has the power to eat up slopes with a 30% incline with ease, placing it above the EMOVE Cruiser and Apollo Explore.

In our guide to the best hill climbing electric scooters, we rated the WideWheel Pro as the category winner of scooters that can scale 26.8% inclines (15 degrees). Think San Francisco’s Lombard Street, with its distinctive, eight hairpin turns – the Pro can just about scale this 15.1 degree incline.

Shock Absorption / Suspension

As previously mentioned, the combination of the foam-filled tires and dual spring suspension system delivers a riding experience that can only be likened to what I imagine it would be like to float on Aladdin’s magic carpet.

See the suspension in action:

One thing worth bearing in mind here is that the suspension is not as bouncy as that of a more high-end scooter, as well as its rival, the EMOVE Cruiser, but it does the job and is more than ideal for urban rides along pavements and roads.

If you’re planning on riding over terrain that is a little rough (i.e. roads riddled with potholes), I’d recommend taking a look at the EMOVE Cruiser – it has more travel in its suspension and can take on the challenges of urban escapades with ease.

Braking

Braking has improved considerably since the upgrade from the WideWheel to the WideWheel Pro. The Pro’s younger brother was only fitted with a single disc brake in the rear, whereas the Pro comes equipped with dual 120 mm discs in the front and rear.

For the price point, you shouldn't expect anything less, so there’s not a whole lot to shout about here aside from the fact that they are powerful and can bring you to a controlled and precise stop in quick succession.

The brakes are pretty sensitive so you’ll want to make sure you’re practiced in operating the levers and engaging them before you get the Pro out on the roads.

When we put the Pro under scrutiny, the brakes are on par with those on the Apollo Explore but are less powerful than the EMOVE Cruiser’s dual hydraulic disc brakes.

Charge Time

One of the biggest upgrades from this model to the previous one is the increase in battery size. With the 48V 15Ah high-efficiency Li-ion battery (vs 48V 13.2Ah), you have more power behind you. The battery size of this bad boy is double the size of a standard budget scooter.

The charging port is located on the right-hand side of the front wheel and the charge time is approximately 6-7 hours, with a maximum of 10 hours to prevent the battery from overheating.

The red to green light charging indicator makes charging nice and easy.

Extra Features

Intuitive Control Display

The Pro has adopted a new and improved smart display that differs from the original WideWheel as it shows your speed, total mileage, voltage, and enables intuitive gear selection.

As mentioned previously, compared to some of the other models we have in our testing facility, the display feels a little cheap and outdated. But, it does the job and it does it well. After all, it’s only a small aspect of the scooter’s design, and the elegantly streamlined aesthetic that the Pro boasts more than makes up for it.

LED Lights

The front and rear lights make this a scooter that is safe to ride both day and night.

The front LED light is particularly bright and is embedded flush into the front of the display. However, whilst the lights are powerful enough for you to be seen when riding in well-lit urban surroundings, if you’re going to be riding in poorer lit conditions and need the lights to outline your path, I recommend purchasing a separate headlight to increase your visibility.

The lights are on par with those found on the Apollo Explore, but the EMOVE Cruiser takes the crown with its headlight, rear light, and turn signal combination.

Cruise Control

This function is easily set via the Pro’s display. Once enabled, you must hold your speed for a few seconds before the scooter takes over and does the rest of the work for you. You can then release the throttle and rest your thumb as you enjoy a comfortable ride.

Key Lock (Anti-Theft Function)

When purchasing the Pro, there are two versions available for you to choose from. The standard version is priced at $1,129 but if you are looking for that extra bit of protection for your scooter, you may choose to upgrade to the CLE edition that comes with a keylock. The keylock version comes to $1,299 and ensures that the scooter can only be ridden once the key is inserted.

Remember, though, the scooter weighs 54 lbs and can still be folded and carried when it is locked. It is important to make sure you still lock your scooter up for maximum security.

Folding Handlebars for Enhanced Portability

This is an additional feature that not all scooters have the privilege of claiming and it is certainly one of the Pro’s selling points. One of the reasons this scooter is portable is due to its ability to fold down into a compact package.

It may seem like a small feature that is easy to glance over but take it from me, it’s one that you’ll come to be ever thankful for, especially if you live in a small flat with not a lot of space.

Water-Resistance Rating

With an IP54 water resistance rating, the Pro is protected from dirt and water splashes so you can rest assured if you get caught out in the rain. However, I don’t recommend riding in the rain.

Battery Management System

The integrated battery management system monitors the voltage of the battery cells, the temperature to avoid overheating, and provides circuit protection to safeguard the battery’s integrity and health for prolonged battery life.

Optional Seat Attachment

Not wanting to stand for the duration of your ride? Mercane has your back and your butt.

The WideWheel is one of the few scooters that can be fitted with a seat. You can purchase it for $89.

Its cool red and black design matches that of the WideWheel Pro’s frame and can be attached easily to the rear of the deck. The cushioning of the seat and the seat post suspension perfectly complement the big chunky tires and dual suspension system to make your ride comfortable.

Plus, the scooter can be folded with the seat attached so there’s no need to keep refitting it.

Warranty & Post-Purchase Support

Warranty

Through fluidfreeride.com, you can purchase your scooter knowing you will receive great customer service.

The warranty covers the scooter for 180 days (6 months) after the delivery date and protects against any manufacturing defects. However, not included in the warranty are: brake pads, tires, tubes, and general wear and tear from use.

Damages, malfunctions, and performance issues due to environmental conditions, overloading, lack of care or maintenance, or any other general misuse are also not covered in your scooter’s warranty.

Post-Purchase Support

Fluid Free Ride’s support is exceptional.

They have a super in-depth Help Center that is packed with a multitude of buyer guides, information about shipping and returns, scooter maintenance, and even troubleshooting manuals. They also offer a 15 day no-questions-asked returns policy for unused products if you change your mind.

From within the Help Center, you can either email, call, or text them for support.

My interactions with Fluid Free Ride have been friendly and helpful – I highly recommend them.

Highlights of the Dual-Motor, Best-Selling, WideWheel Pro

From the luxurious, Aladdin’s magic carpet-like, ride quality, to its rapid acceleration and sporty streamlined aesthetic, discover why the Pro delivers value for money by the bucket load.