Dualtron Storm Review

Design

Handlebars

Let's begin at the height of the Storm.

I’m talking, of course, about the handlebars. First of all, they fold using a clever spring-loaded mechanism, meaning they look fantastic, and function intuitively. Of course, collapsible handlebars – while certainly stylish – rarely appear on ultra-performance scooters since the speeds at which these scooters can reach require a solid foundation. Fortunately, the handlebars secure tightly and I didn’t experience any form of wobbling – even when ripping the throttle.

Aside from the functioning form of the handlebars, the beefy rubber handgrips provide the well-needed grip to control the aggressive torque of the dual hub motor’s 6640W output. Similarly, the scooter controls, located on the left, are easily accessible and bring a welcome improvement to the majority of others that we’ve tested. Not only is each button illuminated with a ring of light behind it, but the turn signals use a simple switch so you can easily see whether they are on or not (with other turn signal buttons it's often a hit-or-miss situation since you can’t see if they are on or off just by looking at the buttons).

The only aspect of the handlebars that you should take note of – particularly if you are over 6 ft – is their height. The handlebars measure 51.1 inches in height, which – when compared to similar scooters – is a little short. The NAMI Burn-e’s handlebars, for instance, tower over the Storm’s by a whole 6 inches – so naturally, I’m reluctant to recommend the Storm for tall riders. I’m 6 ft 1 and I felt slightly hunched over.

Frame

With wide tires and a colossal deck, the Storm follows in the footsteps of its Dualtron ancestors by channeling a combative, commanding energy. Decked out all in black with a single tubular stem and big, robust swingarms that are accented with swag lights, the Storm merges the school of classic scooter design with a unique look and feel.

Because there’s no denying it – the Dualtron Storm is one cool scooter. Equipped with extensive (and customizable) swag lighting that shifts and flashes in an array of kaleidoscopic colors, the Storm blends the moody, menacing aesthetic of its frame with a fun, fresh feel that’s sure to turn heads.

Deck

To say the Dualtron Storm’s deck is merely large would be an understatement.

This thing is large enough to host a game of poker on, let alone stand on, and it’s coated in a veneer of sandpapery grip tape for traction. But of course, there’s another reason for the size of the Storm’s deck that goes beyond comfort and stability – it’s where the scooter’s removable battery is housed.

A feature pretty much unheard of on scooters of the Storm’s ilk, its deck-housed battery can easily be removed for simpler charging. There’s even a small voltmeter embedded in the deck’s surface for keeping an eye on its capacity.

Comfort-wise, the deck offers plenty of clearance, plus a versatile kickplate to lean into at high speeds. When the Storm’s folded, the handlebars hook into the deck to make the scooter easier to pick up and carry.

It’s worth noting that the kickplate is unlike any other we’ve come across. It pivots with the rear suspension – so it takes a little getting used to. The times when the pivot motion is most pronounced is when you accelerate and you naturally place more weight on your back foot.

Wheels

If the Storm’s 11-inch tubeless tires look familiar, that’s because you’ve probably seen them before. Flaunting the same set of chunky street tires like those on the NAMI Burn-e and the Wolf King, the Storm doesn’t reinvent the wheel here – though it does still provide a phenomenal ride experience.

The Storm’s large, wide tires inspire confidence while riding at pace – which, considering the 62 mph top speed this scooter is capable of, is crucial. You don’t get the same levels of agility and dynamism offered by smaller tires, but the stability of the larger contact patch is more than enough compensation. Plus, because of their air-filled design, they’re primed to absorb the initial waves of shocks you’ll experience going over potholes and crevasses.

Build Quality & Durability

The Storm comes with all the trimmings of durability and design that we’d expect from a model in the famed Dualtron line. Made up of both aviation-grade aluminum alloy and a type of composite steel – with reinforced, wear-resistant polypropylene plastic for some of the consumables – the Storm is built for battle.

Along with that sturdy, imposing frame, the Storm boasts a high-quality battery, build, and braking system you can rely on.

But importantly, the Storm blends these Dualtron staples with some neat new flourishes. Most notably, this is observable in the scooter’s removable battery – the only model in the range to boast this feature.

Of course, we have to address the elephant in the room when it comes to the Storm’s build quality – its lack of a water-resistance rating. Unfortunately, IP credentials are an all too rare sight across Dualtron scooters – an absence made even more glaring by the warranty policies of the scooter’s sellers. As is common across the industry, the warranty excludes any damage deemed to be caused by rain. With that in mind, it's best to leave the Storm inside when it’s rainy out, or risk voiding your scooter’s coverage.

In brief, the Dualtron Storm and actual storms don’t mix.

The only other area for improvement is if there was a mechanism to prevent over-rotation of the steering column.

As you can see in the photo below, the front wheel can be turned almost 180 degrees. 

Weight & Load

The Dualtron Storm weighs in at 102 lbs, which – believe it or not – is actually on the light side when it comes to ultra-performance scooters. The Storm weighs less than its close competitor, the NAMI Burn-e Viper, and is comfortably slimmer than the likes of the Wolf King (105 lbs) and Wolf King GT (115 lbs).

In terms of load, it can support a relatively standard 330 lbs of rider weight. This aligns closely with the other top-performing scooters on the market and is outstripped in its class only by the Wolf King. At 400 lbs, the King sports the best load-bearing capacity of any other model on the market – meaning it’s an ideal option for heavier riders.

Folding & Portability

In addition to the collapsible handlebars discussed earlier, the Dualtron Storm also folds in half at the stem, via an intuitive mechanism that’s also quite common across the industry.

The Storm’s folding contraption relies on a couple of quick-release collar clamps, paired with a locking ring. To unfold the scooter, simply release the clamp, move the locking slide upward, and raise the handle post. Once the scooter is in place, reposition the locking slide, and secure the post with the collar clamp.

These clamps are high quality, and I had no issues with them in my test rides. That said, you’ll need to make sure they’re sufficiently tight (very tight) before you set out – otherwise, you run the risk of stem wobble.

The folding handlebars utilize a similar mechanism, and – though they don’t award the Storm too many portability credentials – they’re useful when it comes to storage and transport. More importantly, they’re secure – something that can be absent when it comes to a scooter’s ‘moving parts’.

Our Storm also arrived with a small attachable hook that you can screw into the rear of the deck. This allows you to hook the handlebars to the deck, which makes the Storm easier to carry than scooters than all of its competitors – though it’s still 102 lbs, so take my usage of the word ‘easy’ with a pinch (or handful) of salt.

Assembly

The Storm arrives pretty much fully assembled and ready to ride. All you’ll have to do is unbox it, unfold it, and make sure the handlebars accessories are firmly screwed into place.

I recommend perusing the manual to get to grips with its various complex parts – not to mention the full breadth of functionality its EY3 display’s P-settings offer – before you hit the road. It’s also worth investing in an additional headlight if you’re heading out after dark – particularly as the Storm’s LED setup is geared more towards verve than visibility.

Ride Quality

Is the Dualtron Storm Comfortable to Ride?

Armed with an innovative 45-step rubber suspension system and 11-inch pneumatic tires, the Storm is capable of weathering the impact of all urban terrain. You won’t get the same ride quality outside of the city or on off-road surfaces, of course – but if that’s your aim, you’re better off opting for the Nami Burn-e Viper and its KKE adjustable suspension. After all, the 45-step suspension system of the Storm is easier to talk about than it is to change. The Burn-e’s suspension, on the other hand, could be adjusted by my 88-year old Nan.

Nevertheless, the Storm is certified to get the hairs on the back of your neck to stand to attention and when you get up to a decent speed, carving from side to side feels solid. At all times I felt in control of the scooter.

However, there are a few areas that could be improved. Most notably, the throttle response is immediate – making it hard to maintain a constant speed below 25 mph. Compared to a scooter like the Burn-e Viper which you can control the speed of as you gradually apply pressure to the throttle, the Storm’s finger throttle is abrupt. If you like extreme torque and want to burn rubber every time you step foot on your scooter, the Storm will be ideal for you, but if you don’t like the idea of the jolting experience that pulling ever-so-slightly down on the throttle results in, then you may be better off with a different scooter. I tested the scooter in its lowest settings (“Eco” and in riding mode 1), and the brutal throttle response remained.

Overall, the Storm is an exhilarating ride, but is it the most comfortable? This depends on what type of rider you are – if you are an adrenaline junkie that’s shorter than 6 ft then you’ll love the Storm, but if you’re a taller rider who like to cruise, ease into the ride, and then hit the throttle as you tackle all kinds of terrain, the Storm doesn’t fit this profile.

Performance & Safety

Top Speed

A miracle of modern electric scooter engineering, the Dualtron Storm can hit industry-topping levels of speed – in good conditions, up to a staggering 62 mph.

But how much bang does that get you for your $4,490? Let’s see how the Storm performs alongside the most similar scooters in its price bracket.

Speed vs Price Comparison

Firstly, I should note that models in the Storm’s speed bracket aren’t all that easy to track down – because there aren’t that many of them.

Even widening the net of comparison out to a $1,000 price range (more than double the $500 bracket I usually apply), just two other scooters make the grade. These are the Dualtron Ultra 2 – which, with its 62 mph top speed, sits alongside the Storm atop our speed summit – and the NAMI Burn-e (which, at 60 mph, is a close second).

So which model presents the best value?

Well, it’s hard to ignore the Storm’s inflated price point compared to the Ultra 2. A full $500 cheaper, the Ultra 2 delivers much of the same functionality and design as its more expensive sibling: such as its hydraulic brakes, 11-inch tubeless tires, 6640W BLDC motors, and in the placement of its controllers for heat management.

The Ultra 2 also comes with more mileage – though it lacks a detachable battery pack to give you that extra boost of range while you’re out on the road. Ultimately, though the difference between these models – at least as far as performance is concerned – is negligible. Which one you choose more comes down to where your priorities as a rider lie. If it’s off-roading, take the Ultra 2. If it’s road racing, the Storm will be up your alley.

As for the NAMI Burn-e, don’t let its slightly slower speed (and slightly larger price point) put you off. In addition to packing up to 100 miles of range off a single charge, the Viper boasts adjustable KKE hydraulic coil-over-shock suspension, multiple water-resistance ratings, and a durable, tubular stem design. The Viper also sports the fastest acceleration rate – not only in the industry but in the record books. But more on this in the ‘Acceleration’ section of the review.

Speed vs Weight Comparison

Switching up our comparison to scooter weight, rather than price, gives us a slightly larger pool to play with. How, then, do the Storm’s 62 mph credentials measure up to the six other models in its 87 to 117 lbs (15 lbs either side of its 102 lbs frame) weight class?

Well – was it ever going to be a contest? Again, the Storm dominates the speed rankings, sitting alongside the Dualtron Ultra 2 at the head of the table. This time, though, there’s a fanged, ferocious new entrant sharing the limelight at the top – the Wolf King GT.

A recently updated take on the classic, iconic design of the original Wolf King, the GT keeps its predecessor’s gold, dual stem frame, but soups it up in all the right areas. That includes wider handlebars, a new console, and a more ergonomic thumb throttle, but – most importantly – almost 1700W more total power from its dual 2000W motors. This gives the GT a top speed that caps out at 62 mph, slightly more than the original King (which places joint-second on our list above).

Making up the rest of the list are the usual suspects, which read like a guest list of electric scooter superstardom: the Burn-e Viper, the Dualtron Thunder, and the Wolf Warrior 11+.

Of these, I’d be tempted to pick the Viper for its blistering acceleration rate. The aforementioned Wolf King GT is also a fantastic, adrenaline-charged (and relatively affordable) option, though, at 115 lbs, it’s the heaviest scooter in our rankings.

Acceleration

As a result of the 6640W peak output of the Dualtron Storm’s dual motors, the scooter sports a very fast acceleration rate. It’s capable of hitting 15 mph from a standstill in just 2.4 seconds and reaching 25 mph in a rubber-burning 3.7 seconds.

The Storm is extremely torquey – so much so that its immediate throttle response – combined with the aggressive, adrenaline-fueled nature of the Storm’s acceleration rate – means that starting your ride can often be a nervy, nail-biting experience as all that power jolts you forward.

Adding to that white-knuckle sensation is the sheer amount of noise the Storm puts out. Unlike the relatively silent, sneaky NAMI Burn-e Viper, the Storm’s motors emit an unavoidably loud whirring noise as you ride. I have to confess, though – I love this. It lets you hear (and feel) the power thrumming through the Storm’s frame, and never permits you to forget that you’re riding one of the most commanding scooters in the world.

In contrast, and as previously mentioned, scooters like the NAMI Burn-e allow you more control over your speed by gradually applying pressure to the throttle. In this sense, the Viper offers the best of both worlds – an industry-crushing, asphalt-igniting acceleration rate that also manages to not be too jumpy, or feel dangerous.

So, how does the Storm’s acceleration compare? Let’s take a look.

As the table demonstrates, the Storm’s acceleration rate falls short when compared to the other scooters in its niche. This shouldn’t come as too much of a surprise, though – the Storm’s motors sport the lowest peak output of the bunch.

Again, it’s the NAMI Burn-e demonstrating its superlative credentials with a top billing, while the Wolf King models follow closely on the Viper’s venomous tail. To be precise, the Burn-e and Wolf King GT are both 29% faster to 15 mph, and 19% and 16% faster to 25 mph, respectively.

Maximum Mileage

The Dualtron Storm can hit distances of up to 80 miles off a single charge. With an additional, interchangeable battery pack also on offer – allowing you, in theory, to swap the spent battery out while on the road, thereby doubling your range – this can be as much as 160 miles.

Equivalent to the distance between Sacramento and Fresno, that’s – to put it mildly – an insane amount of range. But as always, let’s weigh up the Dualtron Storm’s endurance credentials against its biggest rivals, again looking at the metrics of both price and weight.

(Under realistic conditions – i.e. riding fast – you can expect 45-48 miles).

Mileage vs Price Comparison

Returning to our $1,000 price range that we used in the Speed vs Price comparison – with the Storm’s $4,490 price tag in the middle – gives us just a pair of comparably-priced contenders to work with.

Of these, it’s the NAMI Burn-e laying siege to the upper echelons of the rankings. Like its record-breaking acceleration rate, the Viper’s 100-mile range is unparalleled in the industry. This is largely thanks to the Burn-e’s enormous 72V 35Ah Panasonic battery that stores 11% more energy (2520Wh vs 2268Wh) and ultimately, provides 20 miles more ride time.

Elsewhere, the Ultra 2 – while not able to match the Burn-e for range – offers a full 7 miles more off a single charge than the Storm. This increased capacity is also courtesy of the Ultra 2’s battery, which – at 72V 35Ah – matches the Burn-e’s for size. The only reason the Burn-e Viper offers more range is because of its impressive dual 50Ah Sine Wave controllers. These pull power more efficiently than their counterparts on the Dualtron Ultra 2 (and the Storm, for that matter), and therefore deliver a longer range.

Mileage vs Weight Comparison

Returning to our comparison of the seven total models in the Dualtron Storm’s 87-117 lbs weight class, it’s (predictably) the NAMI Burn-e that emerges victorious.

With a century of miles in its locker, the Viper offers 25% more range than Dualtron’s Storm and Thunder, and a full 13 miles more than the Ultra 2 – its closest competitor in the weight bracket. Moreover, the Viper’s incredible range outstrips gung ho models like the Wolf King GT and Wolf Warrior by a full 30 miles and doubles the maximum mileage of the original Wolf King, which closes up the pack.

If we take a step back from the rankings, though, and just focus on the 80-mile range of the Storm, it is truly impressive and upholds itself as one of the scooters with the longest ranges.

Hill Climbing

The Dualtron Storm is capable of tackling hills of up to 35 degrees. This puts it in the upper-echelon of hill-climbing scooters, and on a par with models such as the Nami Burn-e and Dualtron X II, and above scooters like the Wolf Warrior 11+.

Sure, the Storm doesn’t hit quite the same heights as hill-hungry powerhouses like the Wolf King GT – which feel no fear going toe to toe with inclines of up to 50 degrees. But given the Storm’s preference for urban environments, it’s more than capable of handling whatever city slopes you put in front of it. After all, the steepest street in the world – Baldwin Street, New Zealand – has an incline rate of 34.8 degrees.

It’s worth noting that when you push any scooter up more challenging gradients, it’s naturally going to go into overdrive and heat up. The Storm is no exception to this rule, but it is nice to know that MiniMotors are doing something about it. The Storm comes fitted out with specialist heat sinks that surround its battery and controllers.

Shock Absorption / Suspension

Much like many fellow Dualtron models, the Storm relies on an adjustable rubber cartridge system for the bulk of its shock absorption.

Unique to MiniMotors, the Storm’s suspension can be customized across three different areas of its design. There’s the interchangeable rubber cartridges, motor shaft distance, and the angle of the swingarms, and how these engage with each other will dictate the kind of ride quality you can expect. All told, the various combinations possible here give the Storm’s suspension an unfettered 45 levels of personalization – but we’ll unpack all that soon, in the ‘Extra Features’ section.

Yet, while this allows you to adjust your Storm’s level of shock absorption to fit more or less the exact nature of the terrain you’re traversing, implementing the adjustments is difficult. So, for the sake of this review and the likelihood of most riders, I’ll use this section of the review to share my experiences with the suspension that comes stock.

My test rides proved the suspension to still be a little stiff. This, of course, means it’s primed for tearing up the more compact asphalt and concrete surfaces of the city – where the Storm is designed to be – but isn’t as suitable for less predictable trail riding or forest paths.

Finally, it’s worth paying lip service to the kickplate. An admirable inclusion on any scooter, the Storm’s takes some getting used to – namely because, being connected directly with the rear suspension, it pivots as the swingarms do. This unexpected movement can be a little distracting particularly because it’s not common on most scooters – but you’ll acclimatize

Braking

The Dualtron Storm – as we’ve come to expect from all ultra-performance scooters – comes equipped with robust dual Nutt hydraulic disc brakes. Measuring up at 160mm (the standard for this type of scooter), the Storm’s brakes are super sharp and exceedingly well-calibrated.

They come well-tuned and you only need to feather your fingers on the levers to start slowing down. In much the same way as a light touch is recommended on the finger throttle, you’ll want to be as gentle as possible on its brakes.

Plus, the motors are cut when you brake; increasing the amount of stopping power, while decreasing the kinetic burden on your Storm’s machinery.

It also helps that the Storm comes with an in-built electric anti-lock braking system (E-ABS) that helps prevent the skidding and loss of control that comes with wheel lock. This won’t be suitable for everyone – it causes a vibrating sensation, which can disturb riders – but you can easily disable it. Just head to the settings in the EY3 display to toggle it on and off.

Ultimately, though, there’s nothing about the Dualtron Storm’s brakes that causes it to lose ground against its competitors. It comes to a complete stop in just 3.0 meters from 15 mph and the Storm’s braking setup is very similar to that you’ll see on both the Ultra 2 and the NAMI Burn-e.

The only real difference is that MiniMotors decided to manufacture proprietary discs for the Storm. While these are sufficiently high quality, the downside is that you can’t trade out the discs for those of a different variety (say, Magura discs, which tend to outperform Nutt brakes and are renowned not only for their efficiency and stopping power but for how easy they are to maintain).

Charge Time

How long it takes to get your Dualtron Storm charged up will depend on how many chargers you have – and whether any of them are of the ‘fast’ variety.

With a single standard charger (which comes included with your Storm), the scooter will take up to 21 hours to reach full charge. Adding a second standard charger slashes that time to 10 hours, while a fast charger will have you back on the road in less than 5 hours.

Extra Features

EY3 Display & Throttle For Customized Performance

Would it be a Dualtron scooter without a MiniMotors EY3 display perched proudly atop the handlebars? Probably not.

This circular, luminescent display – which also doubles as the finger throttle – will be instantly recognizable to anyone familiar with the upper end of the high-performance scooter market. In addition to the entire Dualtron line, you’ll also find the EY3 display gracing magnificent models such as the Wolf Warrior and Wolf King – so it comes with some serious pedigree.

This screen – the EY3 of the Storm – is your go-to for info about your speed, battery life, and distance traveled on both your current trip and all time. But go even deeper, and a whole new world of customization is waiting for you beyond those big, clickable buttons of the display.

I’m talking, of course, about the P-settings – a set of advanced functionalities that allow you to personalize your ride. Among other things, these settings enable you to adjust:

• Your screen’s brightness, and your scooter’s battery auto-saver modes
• The strength of your Storm’s regenerative braking system
• The unit you’re working with – miles or kilometers
• Acceleration style – kick to start or use the throttle to get the wheels spinning from the off
• Power level and max output

In addition, you can access your P-settings to turn on or off its:

• Electronic anti-lock braking system
• Cruise control

The EY3 also comes in useful when it comes to identifying, diagnosing, and fixing everyday issues that crop up with your Storm. Error codes – which translate to a number of specific problems – pop up on the display. These help you identify what’s wrong with the scooter so you can fix it quickly. For more info about what the P-settings do – and what those error codes mean – make the manual your first port of call.

Tactile Scooter Controls Buttons

The Storm trades up from the slightly cumbersome, chunky buttons of fellow Dualtron models such as the Thunder and Eagle Pro, instead opting for an all-new console.

Located to the left of the handlebars, the Storm sports a stylish panel of circular silver buttons. These allow you to honk your horn, flash your emergency hazard lights, and toggle between the Storm’s ‘Eco’ mode (which caps your speed, but prolongs your scooter’s battery life) and the pure, unadulterated force of its full capacities.

Above this trio is a larger silver on/off button, and a small black rocker switch for the turn signals.

But what I love so much about the Storm’s buttons isn’t so much the style (although the subtle logo markings on the panel are pretty cool), but rather the substance – that is, how easy they are to use. Unlike the buttons on most other scooters, the Storm’s are tactile. This means they provide a physical indication of whether they’re activated or not; so you’ll always know which mode you’re in, and be confident that you’re not inadvertently flashing your turn signals on a straight road (or worse, have left your hazard lights on).

Removable Battery

The Dualtron Storm is, in many ways, a remarkable scooter. But one of the biggest ways the Storm subverts the norms of its fellow top-performing scooters is in its removable battery pack.

After all, a removable battery pack is something you’re more likely to see on a scooter like the Turboant X7 Pro ($499.98) than the Dualtron Storm ($4,490). Designed to help time-poor riders extend the range of their mileage-limited commuter scooters, battery packs are a great addition to a scooter – particularly when, as is the case with the Storm, they can score you a maximum range of up to 160 miles.

That said, the removable battery – at 30 lbs – isn’t light. In fact, it’s the largest removable battery of its capacity, so carrying an extra one with you isn’t all that realistic. Still, this feature does make things easier when it comes to the routine replacement or repair of your battery, and – thanks to a small handle built into the deck – the pack is easy to lift out and carry.

There’s even a small voltmeter located in the top right corner of the deck, which is illuminated by a small button on the battery. While this is great to have, it does come with a frustrating idiosyncrasy – namely, that you have to remove the battery to press the button to switch it on or off. Considering how intuitive and user-friendly the Storm is across the board, this quirk is a little baffling.

Remote Control Kaleidoscopic Color Changing Lights

Dualtron has never been afraid to push the envelope of style; to try new things in the course of jazzing up its scooters, and making a bold visual statement. But with the Storm, Dualtron has upped its LED game to a whole new level.

Where do I even start? Well, there’s the colorful lighting adorning each side of its deck, which – thanks to a neat remote control that comes included – is fully customizable to the hues and shades that best represent your taste. This lighting isn’t content to sit still, either. Shifting constantly in dazzling, dynamic patterns of kaleidoscopic kinesis, the Storm’s LED display is reminiscent of a sinister, seductive fairground ride at midnight.

Elsewhere, you can find this shapeshifting swag lighting on the Storm’s swingarms – something I haven’t seen before – and a vertical strip of LED lighting lining the stem.

Perhaps the coolest of all, though, is the ground effects. Via a light located on the underside of the scooter’s deck, the Storm projects a ghostly image of the white Dualtron logo (with ‘Storm’ underneath it in red) on the ground. It’s a haunting, holographic vision that’s sure to turn heads – and is again like nothing I’ve ever seen before.

Turn Signals, Hazard Signals, and Button LEDs

In addition to the colorful lights, the Storm comes equipped with turn signals. While these aren’t perfect – they can only be seen from the rear, rather than the front or the sides – they’re still better than many of the turn signals I’ve seen on similar scooters.

What’s more, these turn signals are also not only super easy to use, but the rocker switch makes it simple for you to know whether they’re on or off.

Located just below the black switch that controls the turn signals is a trio of silver buttons. Pushing the one in the middle will activate your hazard lights, which let other road users know if you’re in trouble.

The only other lighting (or absence of it) left to discuss is the Storm’s conspicuous lack of a headlight – instead opting for button lights embedded into the front of either side of the deck. Considering the Storm’s place in the prestigious pantheon of ultra-performance scooters, this design flaw feels like a major oversight. While you’ll look cool riding this thing, it’s not sufficient for riding at night. You’ll want to strap on a headlight if you’re planning on a nightly excursion.

45-Step Adjustable Rubber Suspension System

Like several other big names in the Dualtron clan, the Storm leverages MiniMotors’ patent-pending 45-step adjustable rubber suspension system.

It works by dividing the Storm’s suspension mechanism into three parts and then splitting each of these up into several levels of intensity, or ‘steps’. There’s the motor shaft distance (3 steps), arm angle (also 3 steps), and its interchangeable rubber cartridges (5 steps). Multiply 3 x 3 x 5 and hey, presto – you’ve got Dualtron’s industry-leading system of shock absorption.

Of course, innovation doesn’t always add up to intuitiveness – and the suspension’s lack of user-friendliness is its downfall. To take advantage of those 45 levels, you’ll need to first remove the fender and loosen several nuts, before removing the swingarm entirely. Once that’s done, you’ll need to adjust the suspension to your desired specification, then realign the swingarms and reassemble to finish the job.

If none of that sounds particularly easy, that’s because it isn’t. This kind of customization will most likely only appeal to more technically and mechanically competent riders, who want to fine-tune their ride to the highest degree. For less DIY-inclined scooter enthusiasts, the Storm’s default suspension settings – which are firm and reliable by nature – are sufficient across urban riding environments.

Warranty & Post-Purchase Support

Warranty

When you purchase your Dualtron Storm through Voro Motors, you’ll get the peace of mind that comes with the company’s one-year standard warranty policy. On top of that, Voro promises that any warranty claims made within 30 days of the product’s delivery will also qualify for free replacement parts, with zero shipping costs to boot.

Of course, that means that – should you be making the claim more than 30 days after your Storm arrives – you will be eligible for shipping (although the parts are still free). This particular clause tops a typically long list of stipulations. I’ve summarized the main small print you need to know about Voro’s warranty policy below.

Here’s what won’t be covered:

• Any unapproved modifications to your scooter
• Any environmental damage (such as water, smoke, soot, salt, and sea breeze)
• Flat tires, wear and tear, natural corrosion, and minor surface blemishes, and parts such as nuts and bolts, screws, and similarly small components
• Damage incurred by the application of “improper cleaners, solvents, or chemicals”, or by incorrect repair or misdiagnosis of issues
• Aging (such as paint fade, rust, and the deterioration of the Storm’s rubber, plastic, or plated surfaces)
• Negligence or abuse of the scooter, or damage caused by accidents or collisions

Your Storm must also have traveled less than 10,000 miles to still be eligible, and you can only claim the warranty for each part once.

If this warranty policy is looking a little restrictive, you can opt to purchase your Dualtron Storm through an alternative distributor but be warned, other warranties tend to be half the length of Voro’s (6-months, to be precise). With this in mind, I’d stick to Voro Motors – besides, you can extend the warranty for an additional 3 years using the third-party warranty protection plans from Extend.

Post-Purchase Support

The quality of post-purchase support will depend on which distributor you buy your Dualtron Storm from. I recommend Voro Motors – because it’s not just its favorable warranty policy sealing the deal, but the excellent customer service on offer, too.

You can reach the Voro Motors team between 9 am and 6 pm PST, Monday to Friday on (1) 323-709-7329. If it’s late, try the 24/7 live chat service, or ping an email to support@voromotors.com for a response within one business day.

In terms of quality control, Voro Motors is equally impressive. Each scooter is individually checked, with each shipment scrutinized to ensure complete customer satisfaction. The company also stocks all Dualtron Storm parts and accessories, making it simple to keep your scooter in good shape.

Voro is pretty new to selling Dualtron scooters, so there isn’t as much value-adding content – such as how-to guides or maintenance videos, but they have a team dedicated to the customer service of their Dualtron range.