Mantis Pro Review

Design

Handlebars

Like the rest of the Mantis Pro, the handlebars are made of tough stuff. Not only are they composed of a hard-wearing aluminum alloy, but they’re both wide and tall – meaning you can always expect a comfortable ride.

Unlike some of the other models in the Pro’s upper-tier performance scooter niche, the Pro’s handlebars don’t fold – but that’s not necessarily a bad thing. Some scooters with this functionality don’t tend to be as reliable as they can succumb to the dreaded wobble while you’re out on the road if they aren’t secured. At least with solid handlebars, there’s no chance of this kind of instability interfering with your ride.

The handlebars are also where you’ll find its smart EY3 display – a device that not only serves as a central dashboard for your speed, riding mode, odometer, and battery life but as a finger throttle and switch for the scooter’s lights. On top of this, they are home to the riding mode (Eco or Turbo) and motor system selection (Single or Dual) buttons, plus its pair of hand-operated hydraulic brakes.

If there’s just one thing I could change about the handlebars, it’d be the foam hand grips. I prefer the rubber coatings you find on similar models (such as the VSETT 10+) since I feel they provide more grip and slightly better control. But hey – I’m nitpicking.

Frame

The Mantis Pro plays it reasonably safe when it comes to the look and feel of its frame. Its color scheme can be summarized in three words – black, black, and, well…more black.

With its stripped-back, understated design, the Mantis Pro isn’t going to alienate anyone with its design choices – unlike certain additions to the VSETT range (I’m looking at you, the 11+). However, by that same token, the Pro doesn’t exactly exude personality, and it fails to rival scooters like the VSETT 10+ with its yellow and black Bumblee-esque highlights, the Apollo Phantom’s striking silver accents, and the Mantis Pro SE’s eye-catching gold trim (which you can view in the image below).

That said, the Pro still cuts a sleek, stealthy figure, while the very subtle accents of red (the springs are red, as are the thin linings along the tire treads) afford the scooter a vague air of mystique.

Deck

Wide, spacious, and with mood lighting embedded into the front, rear, and sides, the deck is an exhilarating fusion of style and substance.

Safety, too – the surface of the Pro’s deck is coated in an anti-slip rubber matting that helps keep your feet firmly planted while hitting wind-whipping speeds.

One thing to note when it comes to the matting is that it can flap up at the edges. This is so you can easily unscrew and lift the battery out. While this is fairly unconventional and can be seen as a design flaw, it is far from it. During our test rides, we encountered no problems with the matting – it performed as it should.

Wheels

The Mantis Pro comes with a pair of large (10 x 2.5 inch) pneumatic tires. Not only are these air-filled – which provides a greater degree of ride comfort than scooters with solid or foam-filled tires – they have the perfect profile for the Mantis to remain nimble while riding.

The tires provide you with a large surface area (or contact patch) with the ground below, a design feature that helps not only with traction but with handling and stability, too – something that is key when you’re ripping up the asphalt at top speeds.

Best of all, the Pro’s wheels aren’t afraid to take a few knocks now and then. Whether you’re sticking to flat, well-paved urban roads, or roughing it out on forest and dirt trails, the Pro’s tires are the perfect partner.

Build Quality & Durability

Kaabo – the company which produces the Manti line – doesn’t do things by halves. After all, this is the team behind the Wolf Warrior and Wolf King, so it comes as no surprise that the Mantis Pro shares much of the same build quality and robustness as its two distant cousins.

The Pro’s frame is made of a hard-wearing aviation-grade aluminum alloy. This hardened material is built to last and is well-equipped to withstand the stresses of everyday use.

My only gripe is that the Mantis Pro doesn’t sport any kind of water-resistance rating. While we’re used to seeing a lack of water resistance on Dualtron’s scooters, the Pro’s chief competitors – the Apollo Phantom and the VSETT 10+ – both boast an IP54 certification, making the Pro’s lack of one all the more conspicuous.

Plus – as we’ll get to later, in the ‘Warranty’ section – any damage your Pro picks up that’s deemed to be the fault of the elements (including rain, sea spray, or wind) won’t be covered.

Moral of the story? If it’s wet out, keep your Pro in.

Weight & Load

The Mantis Pro weighs 65 lbs, which is about what you’d expect for a scooter of its size and specs. However, the Pro does manage to weigh less than other scooters that also sport a speed of 40 mph and have similar ranges. Among these chubsters are the Varla Eagle One (40 mph, 77 lbs), the EVOLV Pro Plus (40 mph, 77 lbs), and the Dualtron 3 (40 mph, 80 lbs).

Against this backdrop, the Mantis Pro manages to find an equilibrium between speed and a lightweight frame – a balance that’s sadly all too rare in the world of high-performance scooters.

The Pro’s weight is most comparable with its more wallet-friendly sibling, the Mantis Base (also 65 lbs), and to the feature-rich Dualtron Eagle Pro (66 lbs).

The Mantis Pro supports a maximum of 265 lbs of rider weight. While this is fairly standard across scooters of the Pro’s ilk (and beyond – take pretty much the entire Dualtron range, for example), it’s not the best on offer.

That particular gong goes to the Mantis Pro SE, which ups the load-bearing ante to a whopping 330 lbs. Elsewhere, the Apollo Phantom (300 lbs) and VSETT 10+ (285 lbs) support more load than the Pro.

Folding & Portability

Although its handlebars don’t fold, the Mantis Pro still offers some degree of portability with a collapsible stem.

The folding mechanism is surprisingly intuitive. Simply loosen the quick release ‘buckles’ at the base of the Pro’s stem, and slide the locking ring upwards. Then, fold the handle post down and attach it to a small hook at the rear of the Pro’s deck.

Similar to the design of the Pro’s competitor, the VSETT 10+ – the stem of which attaches to the kickplate when folded – this mechanism makes the Pro super easy to carry when collapsed and ensures that there’s no risk of the scooter accidentally coming unfolded while you’re transporting it.

Because the Pro’s handlebars don’t fold, the scooter loses ground to similarly-priced models such as the Dualtron Eagle Pro and the aforementioned VSETT 10+. However, this is unlikely to be too much of a deal-breaker for those already leaning towards the Pro – while folding handlebars are a useful feature for portability and storage, I prefer to have everything on my scooters that push 40 mph solid since it eliminates the risk of them rattling loose (i.e no moving parts).

Assembly

Like most electric scooters of its ilk, the Mantis Pro comes more or less fully assembled – however, you’ll still have a bit of work.

To get your Pro set up and road-ready, simply unbox it while taking care not to pull the steering bar out by itself (it’s attached to the main body of the scooter by cable work, which you don’t want to damage).

Place it on the floor, securing it with the kickstand, and lift the handle post into an upright position. Slide the locking ring downwards to prevent the handle post from moving around while you secure it. Then, close the pair of quick-release buckles around the locking ring, and make sure that the buckles are tight.

Finally, place the handlebars on top of the steering column, and screw the metal plaque onto the handle post. When tightening the screws, place the handlebars in the position that is most comfortable for you. All that’s left is to tighten any loose components such as the EY3 display and motor selection buttons.

Once you’re all set and are confident that you know how to fold and unfold your scooter’s frame securely, it’s worth also getting to grips with the range of P-settings the scooter’s smart MiniMotors EY3 display offers. You’ll also want to ensure that the scooter is sufficiently charged, as well as double-checking the pressure of those nimble pneumatic tires.

As I’ll touch on shortly, the LED setup isn’t sufficient for riding at night, so – if you are planning to head out in the dark – you’ll want to attach an extra USB headlight to be safe.

Overall, assembly takes around 15-20 minutes.

Ride Quality

Is the Mantis Pro Comfortable to Ride?

There’s a reason why riders consistently award the Mantis Pro the coveted title of the best overall electric scooter.

Well, a bunch of reasons, really. While it delivers excellent value for its overall specs, build quality, and performance, one of the biggest reasons why the Mantis Pro is so overwhelmingly popular is that it’s just so comfortable to ride.

And why wouldn’t it be? The Mantis Pro has it all. Large, 10-inch pneumatic tires as the first line of defense against rougher terrain. Adjustable front and rear spring suspension. Tall handlebars to suit riders of all heights. A load of 265 lbs to support heavier riders. Powerful hydraulic brakes with an effective anti-lock braking system that instills rider confidence. And, a smooth, yet exhilarating acceleration rate.

So yes, the Mantis Pro isn’t just comfortable to ride – it offers one of the finest ride experiences in the electric scooter market. Period.

Performance & Safety

Speed & Acceleration

The Mantis Pro is capable of hitting top speeds of up to 40 mph. Of course, the only way to tell how good this is in the context of the wider electric scooter market is to compare the Pro to other models. So how does it stack up against the closest competition when we introduce the variables of speed and price?

Speed vs Price Comparison

Taking a $500 price range with the Mantis Pro’s $2,299 in the middle, the scooter comes in with a confident middle of the pack finish.

The Mantis Pro’s 40 mph top speed is matched by the Dualtron Eagle Pro, the EVOLV Pro Plus, and the Speedway 5. Moreover, all these models are available for less than the Mantis Pro – but are they the best alternatives?

Let’s dig deeper. Taking into account the Mantis Pro’s acceleration rate (which I’ll unpack in more detail in a second), it stands well above all 3 models thanks to its powerful dual 60V 1000W motors, which provide an impressive amount of torque.

The Pro can hit 15 mph from a standstill in a mere 2.0 seconds while the EVOLV Pro Plus and Dualtron Eagle Pro are 0.5 and 0.7 seconds slower respectively. As for the Speedway 5, it has a telescopic stem and foldable handlebars. There’s a time and a place for these (on commuter scooters) but on performance scooters, I prefer everything to be solid (i.e. no moving parts). There is an exception to this though – foldable handlebars are fine on performance scooters if they securely lock into place with no wobble. However, the Speedway 5 uses spring-loaded handlebar cuffs which means they aren’t as secure as those that screw into place. For a scooter that can hit 40 mph, you need a model that you can rely on for stability.

On the other hand, it’s hard not to look at the VSETT 10+ (25.6Ah) as a stellar alternative to the Mantis Pro. As well as topping all other scooters in the Pro’s price bracket for speed, at 50 mph, it’s a whole 25% faster than the Pro. It’s also 15% pacier when it comes to acceleration. Other speedy Mantis Pro alternatives you could consider are the Zero 10x 60V and Apollo Pro 60V – however, both of these scooters will set you back an extra $109 and are in short supply since they have been replaced with newer models (the Apollo Pro 60V with the Apollo Phantom, and the Zero 10X with the aforementioned VSETT 10+).

When it comes to speed, the worst performer in the Pro’s price class is the Dualtron Spider.

Speed vs Weight Comparison

Looking again at the Mantis Pro’s most like-for-like scooters – but this time assessing them on the metric of weight, rather than price – sees the Mantis Pro emerge on top.

Alongside its siblings, the Mantis Pro SE and Mantis Base – as well as the Dualtron Eagle Pro, Dualtron Compact, and Speedway 5 – the Pro is one of the fastest scooters in its ‘weight division’ of 60 to 70 lbs.

At the wrong end of the rankings, the INOKIM Ox Super is the slowest scooter in the Mantis Pro’s weight class. Slow and heavy? Sounds like ‘Ox’ is the right name for it.

Ultimately, if you want to save a little cash and don’t mind having 10-15 miles less range but still want to take advantage of full hydraulic brakes and two powerful 60V 1000W motors, the Mantis Pro SE is a fantastic choice. Plus, the SE’s gold trim injects a dash of flair that is missing on the original Mantis Pro.

Acceleration

While many scooters rival the Mantis Pro’s 40 mph pace, few can go toe to toe with its blistering levels of acceleration.

Powered by those beastly 60V 1000W motors, the Mantis Pro can reach 15 mph from a stationary position in just 2 seconds flat, and 25 mph in 4.1. For context, I consider scooters that can hit 15 mph in under 2 seconds to be extremely fast – so the Mantis Pro is certainly up there with the market’s best.

However, it’s not the quickest off the mark. It’s the Pro’s old nemesis the VSETT 10+ that comes back to haunt it, and I’m not surprised. With dual 60V 1400W motors, a pair of 35A controllers, and a ‘Sport’ (a.k.a. ‘Turbo Boost’) mode for injecting an additional 5Ah of power, the 10+ is an absolute boss.

In fact, the VSETT 10+’s acceleration rate – 1.7 seconds 0 to 15 mph, and 3.6 seconds 0 to 25 mph – is not only 15% and 12% faster, respectively, but unparalleled across its entire price class. Talk about a worthy adversary.

As you can see, the Mantis Pro SE (Special Edition) matches the original Pro when it comes to acceleration (speed, too). Because of this, the SE is a great alternative to the Pro if you want to save a little cash.

Placing last in the acceleration rankings here is the Apollo Phantom. Now, the eagle-eyed reader will notice that this scooter wasn’t mentioned in the previous performance sections – but this doesn't mean it should be overlooked. The Phantom is, after all, a feat in electric scooter engineering, delivering the perfect balance across all areas (or, as I like to call it, the ‘complete package’).

So, while the Phantom is ever so slightly slower than the Pro, has a less explosive acceleration rate, and doesn’t go quite as far, I still recommend it as a fantastic alternative to the latter. With good speed and mileage, fantastic ride quality, an IP54 water-resistance rating, powerful LED setup, and 20 adjustable settings for customized performance, the Phantom is a strong contender.

You can find out more about this scooter in our Apollo Phantom review.

Range

The Mantis Pro boasts a maximum range of up to 45 miles off a single charge. But how does that stack up against similarly-priced scooters?

Mileage vs Price Comparison

When we take the 10 other models in the Mantis Pro’s price bracket ($250 on either side of its $2,299 price tag), it falls into the lower end of the middle of the pack, sandwiched between the 40 mile range of the Apollo Phantom, and the 50 miles of the Dualtron Eagle Pro.

Just like when we compared speed with price earlier, the Dualtron Spider, again, comes in last – suggesting it’s a little overpriced for the mileage and velocity it provides.

At the top of our mileage vs price rankings, however, sits a different MiniMotors scooter – the Speedway 5. Nearly two hundred dollars cheaper, and with a range of 75 miles, the Speedway 5 claims gold – and by a considerable margin, too. The Speedway 5 also has some pretty neat extra features the Mantis Pro lacks, such as a telescopic stem and foldable handlebars.

However, the Speedway 5 is by no means perfect. The same tech that makes its handlebars foldable – spring-loaded handlebar cuffs – also render them not particularly secure, especially when you compare them to those that screw into place. Plus, while telescopic stems are a nifty value add for enhanced portability, on scooters this fast, I prefer everything to be ‘solid’ – so, no moving parts.

Given the deficiencies of the Speedway 5, I’m inclined to declare the VSETT 10+ as the top scooter in the Mantis Pro’s category when it comes to range. With a colossal 66 mile capacity (that’s 47% greater than the Mantis Pro’s 47 miles) complimenting a front spring and rear hydraulic suspension system, the 10+ isn’t just reliable, but extremely comfortable, too.

Why not get acquainted with my review of the VSETT 10+R for more information?

Oh, and one final note. While the Mantis Pro’s maximum manufacturer-stated range may not seem much to look at, its real-world range (yep, there’s a difference) is around 30-33 miles. This not only matches the real-world range of the Dualtron Eagle Pro but beats the Apollo Pro 60V and EVOLV Pro Plus, as well as both the Zero 10X 52V and 60V varieties.

When viewed from this perspective, the Mantis starts looking like an excellent long-range electric scooter.

Mileage vs Weight Comparison

Looking at the Mantis Pro’s mileage through the prism of similarly weighted scooters – that is, taking the 9 comparable models in its 60 to 70 lbs class – it shows us that the Pro is again firmly ensconced in the middle of the pack.

Once again, the Speedway 5 is the trailblazer – its 75 mile range making up for the bulkier 70 lbs haul of its frame. Following closely is the INOKIM Ox Super, which – despite not being the paciest machine on the market, nor the quickest accelerator – is a dependable one. Its huge 56 mile range and comparatively lightweight 61 lbs weight make it an attractive proposition for some riders, though you may be put off by the Ox Super’s lack of dual motors (or, as some might say, its ‘oomph’).

The Mantis Pro is also pipped for range by two classy Dualtron models – the Eagle Pro and the Compact. Again, though, these scooters have their drawbacks, and I’m reluctant to recommend either over the Mantis Pro. The Eagle Pro, for instance, is missing hydraulic brakes, while its lack of a kickplate compromises ride quality. Similarly, the Compact is a great scooter, but its ride quality is let down by solid tires and weak shock absorption.

With all the scooters ranking above the Mantis now somewhat dethroned, it starts becoming clear that – as an all-around scooter that’s well-equipped for long rides – the Pro is the best option. Dual motors, strong mileage, hydraulic brakes, a reinforced kickplate, and excellent ride quality? This one’s the real deal.

Hill Climbing

With a 30-degree incline rate, the Mantis Pro is one of the best hill climbers available for its price point.

That said, there are better hill climbers out there. And, if you want to up the ante when it comes to tackling the more ambitious gradients, you can always plump for the VSETT 10+ 25.6Ah instead. With absurd slope-smashing abilities (it can handle an incline rate of up to 35 degrees), the 10+ is the better choice if you’re going to be exploring hillier areas.

Shock Absorption / Suspension

On top of a pair of chunky 10 by 2.5 inch pneumatic tires, the Mantis Pro derives its best-in-class shock absorption from a dual spring swingarm suspension system.

Bouncy and buttery-smooth, the springs at the front and rear are capable of gobbling up the impact from pretty much any type of terrain you can throw at it: from dirt road tracks and forest trails to the asphalt avenues and concrete of the city.

Of course, those pneumatic tires help. Because they’re air-filled – rather than filled with solid rubber or foam – they are better equipped to absorb the bumps and crevices of everyday rides.

Braking

The Mantis Pro is equipped with high-quality, full hydraulic Zoom disc brakes, accessible via a pair of hand-operated brake levers on the scooter’s handlebars.

This is good news. In my opinion, hydraulics are the best kind of brakes you can get. And it seems, for the most part, that the engineers and manufacturers of the electric scooter industry agree – just over half (55%) of scooters in the Mantis Pro’s pricing bracket sport them.

Built to improve on the more basic specs and features of the Mantis Base, the Pro’s brakes do just that. The Pro upgrades the semi-hydraulic braking system of the Base to double down on the hydraulic discs, and give you some of the most responsive, silky-smooth braking available.

Backing up the hydraulic setup are regenerative brakes. These force-feed the kinetic energy that would otherwise be lost to the stopping process back into the battery. This helps conserve your battery while helping you come to a safer, more complete stop. You can toggle the strength of the regenerative brakes via the Pro’s intelligent EY3 display (which you can read more about in the ‘Extra Features’ section below).

The Mantis Pro also sports an ABS (anti-lock braking system). This is a neat piece of tech that prevents the wheels from locking up and skidding when you engage the brakes.

However, this feature won’t be for everyone – particularly with the Pro, which has an especially strong ABS. While this functionality offers an extra layer of protection, it causes a minor vibrating and shuddering feeling when engaged. I, personally, like having ABS engaged but you can easily toggle it on or off by heading to the P-settings in the scooter’s EY3 display.

Charge Time

If you are contemplating buying the Mantis Pro, let me remind you that patience is a virtue. Why?

Because the Mantis Pro’s LG battery takes a lengthy 13 to 16 hours to reach full charge.

While this is particularly long for a scooter of the Pro’s class, with two chargers, that period is as short as 5 hours.

For context, even with just one charger, the VSETT 10+ 20.8Ah reaches full charge in 10 hours.

However, you can purchase a 60V fast charger that will drive your Pro’s charging time down even further. You can get your hands on it for $139.

Extra Features

EY3 MiniMotors Display & Throttle For Customized Performance Configuration

To the right of the handlebars, you’ll find the MiniMotors display – a luminescent LED screen, ringed in a muscular, circular frame of reinforced black plastic.

Seasoned scooter enthusiasts will recognize the MiniMotors name as the brand behind high-performance Dualtron and Speedway models. These scooters are easily among the finest in the industry and have the EY3 display to match. And, in cutting a slice of that technology, the Mantis Pro can stand alongside Dualtron’s models with pride.

This device – which doubles as a finger throttle, allowing you to control your scooter’s acceleration and speed – is where you’ll view all the data you need to know about your scooter and ride status. I’m talking speed, battery life, current (and total) ride time, riding modes… the list goes on.

Delving deeper into the EY3 display’s P-settings will get you lost in a rabbit hole of comprehensive features and functionality. You can set your speed and activate cruise control, as well as enable the ABS (anti-lock braking system) function and tweak the strength of the Pro’s regenerative brakes in a pinch. It’s simple to make adjustments to the motor’s torque, too, which provides you with greater control over the scooter’s power output.

The EY3 also boasts a range of settings designed to prolong your battery life, and help you hit that maximum 45 mile range. These include adjusting the screen’s brightness, enabling its auto-timer off settings, and taking advantage of its battery saver mode.

As you’ve probably realized by now, the EY3 display is one of the most customizable display screens in the electric scooter industry. But what else would we expect from MiniMotors?

The MiniMotors smart EY3 display had my vote as the scooter industry’s leading display screen… until the NAMI Burn-e (a.k.a. ‘The Viper’) came along. Put simply, it’s stunning – so head over to my NAMI BURN-e review to get the full scoop as to why.

Driving Mode & Motor System Selection Buttons

Situated under the EY3 display, slightly below the handlebars, is a pair of red and yellow buttons.

The one on the left, which says “Eco/Turbo”, regulates the maximum power output by allowing you to toggle the amount of power being pulled to the motors. Leaving the button unpressed activates ‘Eco’ mode, which – by reducing torque and top speed, and restricting your scooter’s power accordingly – allows you to hit the top threshold of the Pro’s 45 mile range.

Pressing the button, on the other hand, removes the speed cap, enabling you to hit 40 mph and benefit from the zippy acceleration rate. However, ‘Turbo’ mode means you won’t profit from the Pro’s maximum mileage. With this setting, you can expect to get around 30 miles of ride time per charge.

The other button says “Single/Dual”, and, of course, refers to the motors.

Simply put, pushing it engages both motors – allowing you to access the scooter’s full pace and power – while leaving it will engage the rear motor only. It’s a similar story as above – where dual motors score you top speeds but also drain your battery more.

Essentially, these two buttons provide you with four possible combinations for customizing your ride’s speed, range, torque, and power. Master the art of using these buttons alongside the EY3 display/throttle, and you’ll have ultimate control over your ride.

For maximum torque, acceleration, and speed, make sure Turbo and Dual are selected.

Cruise Control

Out on a long ride?

Don’t fret, the Mantis Pro sports a cruise control feature. Once engaged – which you can do by heading to setting P6* on your Pro’s EY3 display – you’ll be able to maintain a constant speed without having to keep the finger throttle depressed. Gently squeezing the brakes disengages the feature.

*There are two numbers, which correspond to the on/off status of the cruise control feature. 0 = OFF, 1 = ON.

Anti-Lock Braking System (ABS)

The Mantis Pro comes with an anti-lock braking system (ABS). This feature works in tandem with the scooter’s hydraulic brakes; preventing the wheels from locking up when you want to come to a stop quickly. Ultimately, they prevent you from skidding and potentially being thrown off in the process.

ABS technology is common on scooters of the Mantis Pro’s caliber, and – as far as safety goes – it’s an excellent inclusion. However, as I mentioned earlier, it’s not for everyone, given that, when applied, ABS can cause a shuddery, vibratory effect up through the scooter.

You can toggle the ABS setting on and off via the scooter’s P-settings, accessible through the smart EY3 display.

Mood Deck Lighting and Button Lights

In addition to a set of front and rear lights – which are embedded into the scooter’s deck – the Mantis Pro also has a beautiful strip of side lighting that runs the length of the platform.

Much like the shifting, kaleidoscopic effects of the Dualtron Eagle Pro – or the elegance of the NAMI Burn-e’s deck-embedded lighting strip – the Mantis Pro’s mood deck lighting is great for, well… setting the mood. It’s a really neat, aesthetically focused feature that not only improves your visibility by illuminating the scooter from below but serves up a dash of flair that other scooters lack.

The only downside here is that the Mantis Pro doesn’t have a headlight. Because of this, and the fact that the front button LEDs aren’t the most powerful and are located so close to the ground, the lighting setup isn’t up to scratch for riding at night. For that reason, I recommend investing in an extra headlight to attach to the handlebars.

Warranty & Post-Purchase Support

Warranty

FluidFreeRide – the Mantis Pro’s main distributor in the U.S. – offers a 6-month limited warranty.

In addition to this, FluidFreeRide provides a 15-day ‘no questions asked’ grace period after your scooter arrives, during which you’re entitled to claim a full refund if the product doesn’t meet your expectations. FluidFreeRide also stocks all parts and accessories for the Mantis Pro.

In my recent review of the NAMI Burn-e – another scooter FluidFreeRide distributes – it’s fair to say I waxed lyrical about the company’s warranty. But bear with me here – there’s a reason for this. On top of promising to cover any issues (down to manufacturing defects) for up to 180 days after the sale, FluidFreeRide also promises to handle the costs of labor.

This means you won’t get stung with any costs for maintenance, and is a departure from the (frankly, more stingy) warranty policies you’ll find with scooters from REV Rides (which sells Zero and VSETT scooters) and MiniMotors USA (best known for the Dualtron and Speedway models).

However, it’s worth pointing out that no warranty agreement is without its share of stipulations. Here are the main sticking points you’ll want to know when it comes to the Mantis Pro’s warranty:

• ‘Consumables’ – that’s brake pads, tubes, and tires – are not covered under the policy
• ‘Wear and tear’ isn’t covered, nor are any malfunctions that are deemed to have been caused by an accident or collision
• Environmental damage – and here, the policy literally names just about every element under the sun, from UV exposure and sea salt to acid rain and volcanic ash – will not be covered
• Neglecting your Pro’s routine care and maintenance, misusing it, or overloading it will all render its warranty null and void, as will any attempts to alter its programming – in my experience, it’s always best to leave that kind of stuff alone.

If you need to submit a warranty claim, you can send an email to support@fluidfreeride.com. You’ll need to provide a picture or video of the issue, along with a description of the issues you have.

Post-Purchase Support

For post-purchase support, you can give FluidFreeRide’s fantastic team a call on (786) 723 7323 between the hours of 9 am to 6 pm, Monday to Friday. Email and SMS support are also available, and you can submit a support request through their website.

FluidFreeRide’s site boasts a super helpful knowledge center, where you can access guides to troubleshooting and repairs, FAQs, pre-sales support, and a whole bunch of info around shipping and returns. There’s even an online copy of the Pro’s manual in case you lose your paper copy.